How do I get my printer Scanner to work again?

Q: because whenever i press the scan mode button, it says downloading application list.... then a minute later it says cannot retreve application list... is there a way to fix this? and also my printer is a lexmark 3500-4500 series. if you could help then that would be great :)

A: http://images.lexmark.com/publications/pdfs/2007/3500/mhs/en/FindMoreInfo.html

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