My anti virus scanner is still not working, please help me?

Q: I ve tried sevaral method. but yet it is not working. I did trid to remove it but it cannot be removed. I did tried to restore it but could n't. Now I really dont know how to remove it and reinstall another. I ve tried to remove from contol panel. show me other way. thank you.

A: If you are using Norton Antivirus 200x, then I suggest you to download a special program from Symantec to uninstall it cleanly. Otherwise, please indicate what software you are working on so that other Yahoo! member can help you out of it.

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