Why doesn't my Symantec Antivirus scan?

Q: So my SA stopped scanning. I uninstalled it and installed it again, and it scanned well for 2 days, and today it's not scanning again. I think I have a virus. If so, how do I cure it? I get it paid for the by the university. And it used to scan just fine until recently.

A: Make sure you have everything paid for and contact SM if possible.

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