Q: I can't get my scanner to work. I have an all in one printer and everything else is working but when I press scan nothing happens. If I press page preview.. it will scan it, & show me on the printer's LCD screen, but still will not send it to my computer. What could be the problem?
A: first, you need to install all necesaary drivers for it. next is you also have to install the utility program for your scanner. then you need to access the program and click scan from there. naturally, an all-in-one printer can also photocopy the page without sending the data to your pc. that is just what you're doing.