Q: I am able to copy, print from computer, but can not scan from unit. In order to scan, I have to go throu my paint from the computer, but because to having to go through paint, I can not fax.
A: I don't know which operating system you are using, but I suggest you go to the link below and download the latest drivers for your C4240. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=3300219&lang=en& Please make sure you follow the instructions in case you need to un-install the previous versions you have first. Often, especially with MS Windows, some updates will cause problems with other software/drivers that were previously 'ok'. You might also want to check the 'support and troubleshooting' section for your specific all-in-one to see if there isn't a simple fix for your issue. Good Luck Maggie B
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