Q: ok..my old printer lexmark 4300 series started acting werid and would only print photos and not text...then i got another printer..lexmark Z611..it did the same too..it only prints pictures and text and IT IS THE DEFAULT PRINTER! i posted the question yesterday and everyone said its not on the default printer and provided instructions...but it already is on the DEFAULT!! SO SOMEONE PLEASE HELP!
A: These are possible solutions from the Lexmark website. It really sounds like a clogged black printhead, but if it is a new printer, I do not see how this would have occured this soon. Usually you only get clogged printheads from the printer setting idle for any length of time. If the printer has not beenused in a while, then this may be the case. It could also be that you need to perform a printhead alignment. In any case here are some possible answers. What to do Go to Start, Control Panel, Printers and Faxes. Right-click on the Lexmark printer and select Properties. Click on the Advanced tab and then on Print Processor. Select WinPrint on the left and NT EMF 1.008 on the right-hand side and click OK. Deselect Enable advanced printing features. Click Apply and then OK. OR To remove the blockage, follow the instructions below. First run the Clean Print Nozzles test: Make sure there is paper in the sheet feeder. From the Control Program/Solution Center, click the Cartridges tab. Click the Clean Print Nozzles button. The printer feeds a sheet of paper and prints the nozzle test pattern. (To run this test on an Execjet 4076 II/IIc, hold down both the Install Print Cartridge and Draft/Letter Quality buttons until all the panel lights come on and then go off again.) Examine the test pattern. If the printed bar of the printout fades on either side of the page or is shorter than the other bars, this indicates that the cartridge is running low on ink of that particular color. If this is the case, you need to replace the print cartridge. Compare the diagonal line above the printed bars to the diagonal line below the printed bars. Look for a break in the diagonal lines. A broken line indicates clogged nozzles. If the bottom line has fewer breaks or better print quality than the top line, run the test two more times. If the print quality is satisfactory after the test has been run three times, the print nozzles are clean. You do not need to complete the remaining steps. If the print quality of both lines is not satisfactory after you have run the test three times, go to step 2. If print quality does not improve, remove and reinstall the print cartridge. Repeat the nozzle test. If the lines are still broken, wipe the print cartridge nozzles following the instructions below. Wiping the Print Nozzles Caution! Wiping the print nozzles removes dried ink from the nozzles. Only wipe the print nozzles if you have already run the print nozzle test and the print quality is still not satisfactory. Remove the print cartridge from the printer. Use a clean cloth (moistened with water only!) to gently clean the entire copper-colored area, including the nozzles and contacts. When cleaning the color print cartridge, wipe the nozzles in one direction so that the colors do not mix. To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry. Allow the copper-colored strip to dry completely before replacing the cartridges.