Q: I recently bought a new Dell (Vista-home Prem). I had the data from my 4 yr.old Dell (XP-Pro) transfered and was told that many of my desktop applications would need to be re-installed. Turns out that one of those desktop apps was the "HP Director" that allows me to SCAN. My printer is an HP 2355 printer/scanner (4 yrs old) and I DON'T have the setup/install disc for the printer. Trying to manually scan, the printer prompts me to install the HP software (which I don't have). Do I have to buy a new printer or can I download the software somehow? Also, I recently saw an info-mercial about a printer that used "pixel" technology as opposed to ink or laser. Supposedly, it does not fade and is less than half the price for refills. I THINK the printer brand may have been Fujitsu, but I'm not sure. Does anyone know about this printer? Any advice on either issue would be very appreciated!!
A: 1. Luckily there are Vista drivers for this printer, which will also include the scanner software. http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&lang=en&dlc=en&product=422000 2. Technically all printers use "pixel" technology. 3. Not seeing any "new" Fujitsu printers for home use. They do have thermal printing and dot matrix. Watch for the "infomerical again" and get the model number and do a search for it. 4. Advice: When installing the printer, do not plug it in until the software you download tells you to and "skip" or "cancel" out of the "add new hardware" wizard when it comes up when you do plug it in.