HP Deskjet D1460 problem...?

Q: hi, i have an HP Deskjet D1460 and it's been working fine. Then i tried printing piano sheet music from a website and it had a paper jam. i tried to delete the document and it says deleting but it just wont go away! all other documents are fine but i really want to get rid of it! any ideas of how to kill it? i tried restarting and it doesn't work...

A: For one DO NOT FOLLOW THE FIRST REPLY!!! I know what to do i have an HP deskjet all-in-one printer, scaner, copier. you need to hold down the cancel button on th printer for about 30 seconds then let go it should workafter thatif not you can i.m or email me at zrsrz28 on yahoo messanger or aim messanger. My email is zrsrz28@yahoo.com. need to askany thing else let me know.

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