Q: I put in a new Ink Cartridge in my Lexmark Z715 and when I try to print a screen pops up and says that I have to install the new cartridge. But my cursur is still thinking, and when I try to click on anything it just says that it's not responding. I have tried re-starting my computer and all that good stuff, but nothing is helping at all.
A: Three possible causes - - Your ink cartridge is fake or - your computer set up requires you log on as administrator to install peripherals if it is a shared PC. - You did not switch on your printer while your PC was booting to allow it recognize the printer set up. Solutions: If you can afford it, get another new ink cartridge from an authorised dealer and try again. Secondly, check whether there are administrator priviledges attached to installing new ink cartridges. You can view your profile setup from the Control Panel to confirm this Finally, switch on your printer immediately you power on your PC so that the booting process can recognize your printer setting. Do check that the ink cartridge you are using is approved for your printer.