Q: my mom bought a epson printer around dec. and it does not work well it comes out with lines everytime i print even with full ink inserted. I was a off the shelf printer preview that was on sale and my mom bought it (now you know why) im using a 98 printer cord? to connect to my pc but when i asked people at bestbuy they said it does not matter about how old the cord is...... is the printer broken and how do i fix it? bring it to best buy or what? (the 30 day guarentee expired already if you can tell and i despritaly needed a printer since then. its a epson stylus cx6000 all-in-one and i use it between all 3 pcs (vista laptop, and 2 xp computers) so whats wrong here? here is something i printed and scanned: http://i235.photobucket.com/albums/ee75/AmericaFree/img001.jpg it looks the same in b&w too. Does it with reports and text only as well. oh forgot to add we did not get software i had to download the software from epson >.<
A: You need to be sure about the ink level. Try cleaning the nozzles using the software's method. I assume you have printer's software installed. Some printer's will report inaccurately the level of ink if you remove the print cartridge before their empty. Calibrate the printer. Run a test page. If that doesn't work. Remove the printer's software and and reinstall it. This will cause the printer to make the proper configuration and adjustment. I recommend that you buy new ink cartiages. Take a cotton tip and clean inside the cartridge holders.