Q: HI,i have a laser jet 1100 ms printer now whenever i try to print a page it makes the sounds of picking up a a page twice or thrice but does'nt pick it up to print????what could be the problem??
A: Yes, there is a possibility of a piece of torn paper blocking the feeder like Laid back mentioned, but more than likely it is a problem with your paper pick/feed roller. This roller can be dirty from paper or room dust, worn down smooth, or old, dry and hard. Alcohol usually doesn't do a good job of cleaning and does dry out the rubber more. You can try cleaning it with some warm water and a clean cloth, but the best thing would be to replace it. Yes, there is rubber roller restorer fluid available, but sometimes difficult to find. Try searching the internet for the rejuvenator or the replacement roller. The part number for the roller is: RB2-3912 I've also included a couple of websites below that show how to replace the roller. Good luck.