Q: okay, when i open itunes/windows media i get a message saying something like "we have detected a problem with your audio configuration, audio/video playback my not work properly" it also happens when I'm on myspace, its not only that the sound doesn't work nothing plays, i cant watch videos on youtube or itunes, because it just doesn't play, and when i push play for my music it just doesn't move. its not my speakers they work fine and have done for about 1 year. i have done troubleshooter on the computer and nothing comes up. and yes my speakers are plugged in and turned on believe me i have tried MANY different speakers! its really frustrating me! help would be greatly appreciated!
A: Make sure your Sound Driver isn't disabled; it may have inadvertently disabled itself during shutdown: Go to Device Manager (Start> RightClick My Computer> Properties> Hardware Tab> Device Manager) and right click on your sound driver and choose enable. If not, try updating the driver, which will effectively restore it to factory settings if there's an update available. If you don't know the name of you Sound Driver, so to Start> Run> dxdiag. Now go to the Sound Tab and any sound hardware installed is listed. If that still doesn't work, the driver may have been uninstalled. If so, go to your computer's manufacturer's website and go to the "Support" section. There should be a link for drivers. You will need to know your computer's model, but once you enter that it will give you an option to download any missing drivers. Just find the Sound Driver and install it. Hope that helps =]
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