Q: I don't need to know what other programs I can download, I just want to know how to wipe everything from my laptop. I have the CD's that have the Dell software. I inserted them but it doesn't say anything on resetting or anything like that. Please please help.
A: go to start/find a program and search all files and folders for system restore or system recovery, not sure which it is on Dell but it's one of them and make sure it says the "destructive recovery" the one that will totally wipe everything clear.