Q: How long does it take to get a laptop back? Will they send it to my house or call me to go get it from the post office?
A: You will get a FEDEX box at the location that you give to the TECH support person you spoke, so yes if this is your house they will send it via fedex and give you the track number. I was qouted 7 to 10 days and they were right on. of course if they have to wait for a part it may take a little longer.