Q: when i turn on my computer, instead of opening the welcome screen, it remains black. I have waited 1 hour, but no change. Can you please tell me how can i fix my computer?
A: just boot you computer in safe mode...press F8 when the computer boots (F8 may not work since this is different for different computers..try other similar keys)and then select "safe mode". Once your OS starts, uninstall any new software that you may have installed( some new software may be causing the problem) OR There may be problems with the system files of your OS. if you have the installation disk, insert it. Before the startup screen is shown, the computer will say: "Press any key to boot from disk". press a key and then press "Repair" when the option is given.
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