Q: she says every time she wants to get on the computer she has to re start her modem not dsl or the cable her computer modem . hopei am explaining this right and you under stand what i am trying to ask i talking a bout the computer sorry i talking a bout the computer sorry
A: Hi Na Na Sometimes, you have to do a full restart to clean the cache and this has to be done even with a DSL. Her line is not clean but nowadays, with all the computer hackers trying to invade your computers, it is best to reboot . Otherwise, it takes forever to log on and half the time, you won't. Report it to your provider. They know the problem already and it can be a faulty line.