Q: I have problem with the display on the screen, did contact a tech support staff and he reinstalled the Video adapter driver and it became stable, but within minutes of me being disconnected from dell connect, the problem has showed up again. My System details are Just 6 months old and under warranty Dell Vostro 200 Adapter is ATI Radeon HD 2400 PRO Vista Dell Generic pnp Monitor But Report problem menu shows the following details. Description A problem with your video hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent OS Version: 6.0.6000.2.0.0.256.6 Locale ID: 2057 Files that help describe the problem WD-20080730-1833.dmp sysdata.xml Version.txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 117 BCP1: 844AA008 BCP2: 8B2BE30A BCP3: 00000000 BCP4: 00000000 OS Version: 6_0_6000 Service Pack: 0_0 Product: 256_1 Can someone help what I should do?
A: Could be your actual video card or on board video. Might need to replace the actual hardware. You'll probably have to ship the comp back to dell for them to fix it under warranty.