Q: Ok this happened day-b4-yday. There was a power & later the pc functioned normally. After about 3hours i switched on and suddenly the screen said " open with safe mode" " open with safe mode with comman " " last functioned ....." " open windows normally " I clicked open windows normally there was a strange sound on the CPU and there appeared the blue screen saying STOP : C0000218, \systemroot\system32\config\software is corrupted, unable to open etc..... I tried all above modes to open but nothing, the blue screen came. Then I installed a fresh windows xp prof. copy and left the old folders as it is. Now at least i could logon. whenever i switch on there are two windows xp professionals. I should choose the first one since the second one when chosen makes an dodd noise on the CPU and come the BLUE screen. Please help, I lost all my Outlook contact and mails. I am unable to restore the pc to an earlier dat since I am unable to log on. HOPE YOU GUYS TELL ME A WAY.......! hopefully awaiting ur precious replies.... tc but how can i select the second option when am unable to login. KATHIE : u mean to insert the windows OS when i login ? i tried and it asks for which windows, then password and then some other technical stuff btu dont understand ;( mmmm... am not in away to get help too by another technician or so. what can i do ?
A: I think the first guy's answer is correct. Try to do a repair on the old installation. But DO NOT wipe your hard disk! If you do that you will loose all your old data. What I would suggest to you is: 1). Do a repair on the old installation and if this is successful and you get back in there then 2). Back up all your data, pictures, contacts, etc. to CD or DVD data disk. 3). Then, I would go back and wipe that hard disk AFTER YOU HAVE RECOVERED YOUR DATA...This will wipe out both installations and give you a clean hard disk with a new installation. What you want to do is try and recover your old data first. Just remember, you have to have the DRIVERS for your hardware if you wipe the hard disk. So if you have a motherboard CD or a recovery CD with the drivers on them, then all well and good. A lot of people find out the hard way when they reinstall an operating system: that the Windows CD does NOT contain the drivers for their specific hardware and things end up getting messed up until they locate the drivers, usually on the internet. PS - I am concerned about the weird noise you are hearing. What you think is the CPU might actually be your hard disk failing. If it really is the CPU making noise, it is probably a CPU fan going bad and you need to replace it. If it turns out to be your hard disk, which is much more likely, you probably are going to have a hard disk crash soon and so if I were you I would get a new hard disk and just install the operating system on that rather than the old one.